Last updated: March 1, 2025

Privacy Policy

Coated Surfaces ("we", "us", "our") respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR) and its Dutch implementation.

1. Data Controller

Coated Surfaces
The Hague, Netherlands
Email: info@coatedsurfaces.com
Chamber of Commerce: [to be filled in]

2. Data We Collect

We may process the following personal data:

  • Name and contact details (when you submit a contact form)
  • Email address
  • Phone number
  • IP address and browser data (automatically during website visits)
  • Data about your use of our website (via cookies)

3. Purposes of Processing

We process your personal data for the following purposes:

  • Responding to your questions and requests
  • Performing a contract with you
  • Improving our website and services
  • Complying with legal obligations

4. Legal Basis

We process your personal data based on:

  • Your consent
  • Performance of a contract
  • Legitimate interest (such as improving our services)
  • Legal obligation

5. Retention Periods

We do not retain your personal data longer than necessary for the purposes for which it was collected. Contact details are stored for a maximum of two years after last contact, unless a statutory retention period applies.

6. Sharing with Third Parties

We do not share your personal data with third parties unless necessary for the performance of a contract, we are legally required to do so, or you have given your consent.

7. Cookies

Our website uses technically necessary cookies to ensure proper functioning. Analytical cookies are only placed with your consent.

8. Your Rights

Under the GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

You can submit your request via info@coatedsurfaces.com. We will respond to your request within 30 days.

9. Security

We take appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, alteration, or distribution.

10. Complaints

Do you have a complaint about the processing of your personal data? Please contact us at info@coatedsurfaces.com. You also have the right to file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).